I’m expecting a refund and it was not posted after 3 business days. What should I do?


We recommend reaching out again to the merchant to confirm they have processed the refund. Sometimes, the merchant may agree to a refund but have not processed it yet on their side.

If you confirmed they have processed the refund and it has not appeared after 30 days, please reach out to our support team and we'll look into this for you.


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