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  • General
  • Account settings & Personal information
  • GrabrFi account
  • Transactions & Transfers
    • How to withdraw to local currency
  • Pricing & limits
  • Profile & Security
  • Legal

Categories Categories

  • General
  • Account settings & Personal information
  • GrabrFi account
  • Transactions & Transfers
    • How to withdraw to local currency
  • Pricing & limits
  • Profile & Security
  • Legal

My application was approved, but I can’t find my account


Once your application is approved, please open the GrabrFi app to finish opening your account.


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  • My application was approved, but I can’t find my account

GrabrFi is a fintech product, not a bank.

Certain services are offered through Synapse Financial Technologies, Inc. and its affiliates (collectively, “Synapse”) as well as certain third-party financial services partners. Synapse is not a bank and is not affiliated with GrabrFi. Brokerage accounts and cash management programs are provided through Synapse Brokerage LLC (“Synapse Brokerage”), an SEC-registered broker-dealer and member of FINRA and SIPC. Additional information about Synapse Brokerage can be found on FINRA’s BrokerCheck.

By participating in a Synapse cash management program, you acknowledge receipt of and accept Synapse’s Terms of Service, Privacy Policy, and the applicable disclosures and agreements available in Synapse’s Disclosure Library.

To report a complaint relating to bank services, email help@synapsefi.com or call +1 (415) 688-2943.