Please log out from your account and open the ‘Login’ section. Click ‘forgot password’ to get a password reset link via email. Make sure your password is secure enough and fits our security requirements:

• Minimum 8 characters long

• Contains at least one uppercase letter (A-Z)

• Contains at least one lowercase letter (a-z)

• Contains at least one numeric character (0-9)

• Contains at least one special character (such as !, %, ?, or *)

Passwords cannot contain:

• Your name, ID number or Social Security number

• Common words or phrases (e.g., "password123", "letmein")

• Phrases found on common password lists

• Sequential or repeating letters or numbers (e.g., "123456", "qwerty")

For additional security, please follow these best practices:

• Unique passwords: Use a different password for each account to prevent potential breaches from spreading.

• Password manager: Consider using a password manager to help you create and store strong, unique passwords for all your accounts.

• Password changes: Change your password regularly, especially if you suspect it may have been compromised.

• Avoid sharing: Never share your password with anyone.

By following these guidelines, you can create strong passwords that help keep your account information safe and secure. If these guidelines are not followed, you will see the message "Password too weak", please check the requirements and try again.