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Categories

  • General
  • Account settings & Personal information
  • About my GrabrFi Mastercard®
  • GrabrFi account
  • Transactions & Transfers
  • Pricing & limits
  • Profile & Security
  • Legal

Categories Categories

  • General
  • Account settings & Personal information
  • About my GrabrFi Mastercard®
  • GrabrFi account
  • Transactions & Transfers
  • Pricing & limits
  • Profile & Security
  • Legal

Account settings & Personal information


  • Does GrabrFi share information with the AFIP or the BCRA about my account?
  • What is the process for opening an account with GrabrFi?
  • What documents can I use for identity verification?
  • I can not verify my document
  • My application is not yet approved, what’s next?
  • My application was approved, but I can’t find my account or card details
  • I can’t access my account or log in
  • Can I change the email, phone number, or billing address registered in my account?
  • I can not verify my email address
  • My email is already taken
  • How can I change/reset my password?
  • I did not get a password reset link via email
  • How do I activate or change my Passcode and Face/Touch ID
  • I cannot verify my phone number
  • What address should I provide when creating my account?
  • How can I close my account?
Bank services are provided through our banking software provider, Synapse.
To report a complaint relating to bank services, email help@Synapsefi.com or call +1 (415) 688-2943.