Card - GrabrFi Help Center

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General
Account settings & Personal information
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GrabrFi account
Transactions & Transfers
- How to withdraw to local currency
- How to top up your account
Pricing & limits
Security
Legal
Product updates

Categories

General
Account settings & Personal information
Card
GrabrFi account
Transactions & Transfers
- How to withdraw to local currency
- How to top up your account
Pricing & limits
Security
Legal
Product updates

Card

What type of card does GrabrFi offer, and where can I use it?
Why was my GrabrFi card declined?
How can I find my card details?
How can I activate/block the card?
Why should I set up a PIN for my digital card?
How can I set up/update a card PIN?
Can I withdraw cash using my GrabrFi card? In what currency?
What is the billing address of the card?
I need a U.S. billing address to make a purchase, what can I use?
Can I request a second card?
How do I set my card up with Apple Pay?
How do I set my card up with Google Pay?
I can’t make a payment with my card
What if I don’t recognize a charge on my statement?
Can I dispute a transaction I don’t recognize?

GrabrFi is not a bank.

Certain services are offered through Synapse Financial Technologies, Inc. and its affiliates (collectively, “Synapse”). Synapse is not a bank and is not affiliated with GrabrFi. Brokerage accounts and cash management programs are provided through Synapse Brokerage LLC (“Synapse Brokerage”), an SEC-registered broker-dealer and member of FINRA and SIPC. Additional information about Synapse Brokerage can be found on FINRA’s BrokerCheck. See Synapse Terms of Service, Privacy Policy, and the applicable disclosures and agreements available in Synapse’s Disclosure Library for more information.

The cash balance maintained in a Synapse Brokerage Cash Management Program is held at one or more Program Banks. The deposit at a Program Bank is not covered by Securities Investor Protection Corporation (SIPC). The deposit is eligible for FDIC insurance subject to FDIC insurance coverage limits. All assets of the account holder at the depository institution will generally be counted toward the aggregate limit. For more information about FDIC insurance coverage, please visit the FDIC website at www.FDIC.gov or call 877-ASK-FDIC. As referenced in the Synapse Brokerage Customer Agreement, customers are responsible for monitoring their total assets at the Program Bank to determine the extent of available FDIC insurance. All FDIC insurance coverage is in accordance with FDIC rules. See your applicable account agreements and the Synapse Terms of Service for further details. The Program Bank(s) participating in a Synapse cash management program can be found in the List of Program Banks.

For now, only US customers can open a new card. We are working to expand its availability to other countries.