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    • How to withdraw to local currency
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Categories Categories

  • General
  • Account settings and personal information
  • GrabrFi account
  • Transactions and transfers
    • How to withdraw to local currency
    • How to top up your account
  • Pricing and limits
  • Product updates
  • Account migration
  • International US debit card
  • US-only debit card
  • Security
  • Legal
  • Stablecoins

My account is suspended. Why and what should I do?


We may place a security hold on your account if we detect suspicious activity such as suspicious logins, transfers, and charges.

We do our best to communicate the issue to you via email within the first 24 hours. If you did not receive any communication after 24 hours after suspension, please contact our support team.


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GrabrFi is a product of Grabr, Inc. Grabr, Inc. is a financial technology company, not a bank.

Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers the failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply.

The GrabrFi Mastercard® Debit Card is issued by Regent Bank pursuant to a license from Mastercard U.S.A. Inc. and may be used everywhere Mastercard debit cards are accepted.