What you need to do right now
Nothing. Keep using GrabrFi as usual. We will invite you when it is your turn.
When it is your turn
You will get an email from us and an invite in the app.
Upgrades happen in groups, so your invite may arrive before or after other people you know. If you have not been invited yet, there is nothing wrong with your account.
What the upgrade involves
It takes a few minutes.
1. Confirm your information. We check that your details are up to date. In some cases you may be asked a few standard financial questions, which are required by US regulations.
2. Review and accept the terms. These cover your new global account and the transfer of your balance.
3. Get your new details and card. You receive your new account and routing details, and you can open your new global card straight away.
4. Your balance transfers automatically. You do not need to move it yourself.
How long your balance takes to arrive
Your balance usually appears in your global account within minutes. If it takes longer, it should arrive by the next business day.
Dates that apply to everyone
Whenever your invite arrives, two dates are key.
September 24, 2026. Try to upgrade before this date. If you have not, your current checking account is frozen: you will not be able to add money, spend, or send money out, and your current card stops working. You can still upgrade in the app after this date, and your balance transfers when you do.
October 1, 2026. Your current checking account closes. If you have not upgraded by then, we send your remaining balance as a paper check to the address we have on file, so keep it up to date in Profile and Settings.
Will this change how I get paid?
Your account number and routing number change, so anyone who pays you needs your new details. Everything about how you get paid works the same way once they have them.
This is the one thing worth doing early rather than late. See: Your new account and routing details.
If you do not act
If you have not upgraded or withdrawn your money by September 24, 2026, your account is frozen on that date. You can still upgrade in the app until October 1, 2026.
If money is still in your checking account when it closes, we return it to you by paper check, mailed to the address we have on file. Keep your mailing address up to date in Profile and Settings.
See: What if I do not want to upgrade?