If your incoming USDT transfer still shows as Pending the next business day, it means the conversion to your global account has not been completed yet. This can happen when USDT is trading outside the execution limit used by our partner for USDT-to-USD exchanges.
What's happening?
Incoming USDT to your global account goes through these steps:
USDT is received for conversion.
USDT is exchanged and credited to your global account balance (USDB or USDC).
Although USDT is a stablecoin designed to maintain a 1:1 parity with USD, its price may fluctuate depending on market conditions. When this happens and USDT drops below $0.9990 (a 0.1% deviation from $1.00), our partner temporarily pauses exchanges to prevent executing trades at a worse rate without your approval. The USDT is held at the conversion step and will be exchanged once it returns within the limit.
What you'll see in GrabrFi
The transfer status remains Pending.
Your balance does not update until the exchange completes.
When will it be completed?
Your transfer will process automatically once USDT returns within the exchange limit, usually within 24-48 hours during normal market conditions.
Note: USDT received to your wallet is subject to a 0.1% conversion fee. For example, 100 USDT sent to your wallet will be credited as approximately 99.9 USDB or USDC.
How often does this happen?
The chart below shows the USDT/USD conversion rate over the last 60 days. The red shaded areas indicate periods when USDT traded below the $0.9990 threshold, temporarily pausing automatic conversions.
These dips are infrequent and typically short-lived, usually resolving within a few hours to a couple of days.
If you need it processed now
If you do not want to wait, contact our support team and request execution at the current market rate. For large transfers (over $100,000), processing may require 1-2 additional business days.
Track the USDT price
View USDT price on CoinMarketCap
FAQ
Is my transfer lost? No. It is waiting at the conversion step and will continue once the exchange is available again.
Does this affect all stablecoins? This applies to USDT transfers only. Other assets may have different limits and behavior.