How long does it take for transfers to be credited to my account and the recipient’s account?
The cut-off times for transfers are the daily deadlines established by the American banking system to process electronic transactions, which are processed in batches.
This means that to ensure same-day ACH and Wire transactions are processed on the same day, they must be sent before the cut-off times set in CST. You can find the equivalent in your time zone by clicking here.
Important: Business days are Monday to Friday and days that are not considered banking holidays in the United States.
Incoming transfers
Transfer Type | Processing time (Business days) | Settlement time estimation | Safe Margin |
Incoming and pull ACH | 08:30 CST / 13:15 CST / 15:15 CST | Up to 3 business days | Up to 5 business days |
Incoming Wire | Immediately before 17:00 CST | 0-1 business day | Up to 3 business days |
Incoming SWIFT / International wire | Immediately before 17:00 CST | 1–3 business days | Up to 7 business days |
Notes:
Processing time starts from the day the sending organization initiates the transfer.
Settlement time is an estimate and depends on the sending organization. Please confirm the cut-off times with the organization where the transfer is initiated to ensure it is processed on the same day.
Pull ACH transfers refer to transfers initiated by a third-party account to pull funds from the connected GrabrFi account.
Outgoing transfers
Transfer Type | Cut-Off Time (CST) | Processing Time | Settlement time estimation | Safe Margin |
ACH Outgoing | 15:45 CST | Immediately | 0-1 business day | Up to 3 business days |
Wire Outgoing | 15:45 CST | Immediately | 0-1 business day | Up to 3 business days |
Notes:
Transfers initiated before the cut-off time usually arrive at the receiving organization on the same business day.
We can only manage processing on our end and cannot control when the receiving organization completes the transfer. For more details, please contact the receiving organization.
Detailed transfer information, including tracking details, is available in the automatically generated PDF on the Transfer screen. A PDF is generated for each processed transfer.
You can find information about local top-ups and withdrawals here.
What details should I provide to the support team if I haven't received a transfer after the settlement period?
If the settlement period for the transfer has passed, including the safety margin, ask the sender to provide you with the receipt from their bank and share it with our support team. The receipt should include:
ACH Transfers: Sender's information, timestamp, amount, and the tracking ID or a Federal Reserve report.
Wire Transfers (Domestic): Sender's name, bank details, date, and time of the transfer, amount sent, and IMAD/OMAD
International Wire Transfers (Swift): Sender's name, bank details, date, and time of the transfer, amount sent, and MT103.
I sent a same-day ACH transfer, but the recipient hasn't received it. What should I do?
It may be that the transfer was made after the cut-off time for same-day ACH. Transfers sent after the cut-off time will be included in the ACH batch of the next business day. Note that if the same-day ACH option was selected, the fee cannot be refunded.
I sent a transfer, but it was returned. How long will it take to return to my account?
Returned transfers usually take up to 5 business days to reflect in your Grabr Fi account. If more than 5 business days have passed, please contact our support with the transfer receipt for assistance.