Many merchants require that your billing address matches the country your card was issued. For your GrabrFi debit card, this is the United States.
If your card purchase was not successful and they don't specify a different reason, sometimes this is due to the billing address.
We recommend all customers to add a US billing address that can be used for card purchases.
Don't worry, this does not change the main address for your account and to receive a physical product, many merchants allow you to use a different shipping address.
How to add or update your US billing address
1. On GrabrFi, go to "More" > "Profile and settings" > "US billing address".
2. Enter or update your US billing address.
3. After your US billing address is added or updated, you can enter this billing address for all online purchases with your GrabrFi card.
US billing addresses you can use
The US address of yourself, a family member or friend
The US address of an accommodation you often stay at
If these options don't work for you, you can use:
201 Spear St, STE 1100, San Francisco, CA 94105