Global Card - GrabrFi Help Center

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Global Card

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General
Account settings and personal information
GrabrFi account
Transactions and transfers
- How to withdraw to local currency
- How to top up your account
Pricing and limits
Product updates
Global Card
Security
Legal
Stablecoins
Global account upgrade

Categories

General
Account settings and personal information
GrabrFi account
Transactions and transfers
- How to withdraw to local currency
- How to top up your account
Pricing and limits
Product updates
Global Card
Security
Legal
Stablecoins
Global account upgrade

Global Card

What type of card does GrabrFi offer, and where can I use it?
How can I make my first card purchase?
Where can I use my global card?
How can I find my card details?
I can’t make a payment with my card
How can I set up/update a card PIN?
How can I activate/block the card?
I made a payment with my debit card, but the status is pending, what does it mean?
What products and services am I restricted from buying with my GrabrFi card?
Can I request a second card?
How do I set my card up with Apple Pay?
How do I set my card up with Google Pay?
What if I don’t recognize a charge on my statement?
Can I dispute a transaction I don’t recognize?
What is the billing address of the card?
Will you charge me additional fees for foreign transactions?
Why was my GrabrFi card declined?
Error messages for card purchases and transfers

GrabrFi is a product of Grabr, Inc. Grabr, Inc. is a financial technology company, not a bank. Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers the failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply. The GrabrFi Mastercard® Debit Card is issued by Regent Bank pursuant to a license from Mastercard U.S.A. Inc. and may be used everywhere Mastercard debit cards are accepted. Digital dollar services are provided by Bridge Ventures LLC or one of its regulated affiliates (together, "Bridge"). The assets in your global account are not FDIC insured, are not bank deposits, and are subject to issuer and de-pegging risks that might affect its value. Its value is backed 1:1 by cash and short duration US Treasuries through Bridge or Circle. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank pursuant to licensing by Visa U.S.A., Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and GrabrFi website for more details. Bridge is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Grabr, Inc. is the Platform Provider responsible for the application, access, and management of/for the services and card. Boost earnings are a promotional incentive funded by GrabrFi, not interest, yield or investment returns. The rate used in content reflects the current rate at the time it was sent or published. Refer to the in-app rate for the current rate, it is subject to change. It is available to all GrabrFi customers excluding the U.S. and E.U.