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Categories

  • General
  • Account settings and personal information
  • GrabrFi account
  • Transactions and transfers
    • How to withdraw to local currency
    • How to top up your account
  • Pricing and limits
  • Product updates
  • Account migration
  • International US debit card
  • US-only debit card
  • Security
  • Legal
  • Stablecoins

Categories Categories

  • General
  • Account settings and personal information
  • GrabrFi account
  • Transactions and transfers
    • How to withdraw to local currency
    • How to top up your account
  • Pricing and limits
  • Product updates
  • Account migration
  • International US debit card
  • US-only debit card
  • Security
  • Legal
  • Stablecoins

Account settings and personal information


  • My account was closed due to inactivity. Why and what should I do?
  • How to update your phone number
  • How to update your billing and mailing address
  • What responsibility do I have with the authorities of my country?
  • What is the process for opening an account with GrabrFi?
  • What documents can I use for identity verification?
  • I can not verify my document
  • My application is not yet approved, what’s next?
  • My application was approved, but I can’t find my account
  • I can’t access my account or log in
  • How to update your email address
  • I can not verify my email address
  • My email is already taken
  • How can I change/reset my password? Security requirements for your password
  • I did not get a password reset link via email
  • How do I activate or change my Passcode and Face/Touch ID
  • What address should I provide when creating my account?
  • I cannot verify my phone number
  • How can I close my account?

GrabrFi is a product of Grabr, Inc. Grabr, Inc. is a financial technology company, not a bank.

Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers the failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply.

The GrabrFi Mastercard® Debit Card is issued by Regent Bank pursuant to a license from Mastercard U.S.A. Inc. and may be used everywhere Mastercard debit cards are accepted.