Account settings and personal information - GrabrFi Help Center

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Account settings and personal information

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General
Account settings and personal information
GrabrFi account
Transactions and transfers
- How to withdraw to local currency
- How to top up your account
Pricing and limits
Product updates
Global Card
Security
Legal
Stablecoins
Global account upgrade

Categories

General
Account settings and personal information
GrabrFi account
Transactions and transfers
- How to withdraw to local currency
- How to top up your account
Pricing and limits
Product updates
Global Card
Security
Legal
Stablecoins
Global account upgrade

Account settings and personal information

Requirements to open a GrabrFi account
What is the process for opening an account with GrabrFi?
What documents can I use for identity verification?
Easily delete transfer recipients
I can not verify my document
How to successfully verify your identity
What address should I provide when creating my account?
Which documents do we accept as proof of address?
File uploads: supported formats and size limits
My application is not yet approved, what’s next?
My application was approved, but I can’t find my account
What responsibility do I have with the authorities of my country?
Getting Paid in USD as a Non-U.S. Resident: Why You Need Form W-8BEN?
How to update your billing and mailing address
How to update your phone number
How to update your email address
How can I change/reset my password? Security requirements for your password
How do I activate or change my Passcode and Face/Touch ID
Why am I not receiving push notifications from GrabrFi?
Why am I not receiving verification codes from GrabrFi?
I can’t access my account or log in
I can not verify my email address
My email is already taken
I cannot verify my phone number
I did not get a password reset link via email
How can I close my account?

GrabrFi is a product of Grabr, Inc. Grabr, Inc. is a financial technology company, not a bank. Banking services are provided by Regent Bank, Member FDIC. FDIC insurance only covers the failure of insured depository institutions. Certain conditions must be satisfied for pass-through FDIC deposit insurance to apply. The GrabrFi Mastercard® Debit Card is issued by Regent Bank pursuant to a license from Mastercard U.S.A. Inc. and may be used everywhere Mastercard debit cards are accepted. Digital dollar services are provided by Bridge Ventures LLC or one of its regulated affiliates (together, "Bridge"). The assets in your global account are not FDIC insured, are not bank deposits, and are subject to issuer and de-pegging risks that might affect its value. Its value is backed 1:1 by cash and short duration US Treasuries through Bridge or Circle. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank pursuant to licensing by Visa U.S.A., Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and GrabrFi website for more details. Bridge is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Grabr, Inc. is the Platform Provider responsible for the application, access, and management of/for the services and card. Boost earnings are a promotional incentive funded by GrabrFi, not interest, yield or investment returns. The rate used in content reflects the current rate at the time it was sent or published. Refer to the in-app rate for the current rate, it is subject to change. It is available to all GrabrFi customers excluding the U.S. and E.U.